Legal · Commerce Disclosure
Commerce disclosure.
Required disclosures under Japan’s Act on Specified Commercial Transactions, and the operating details behind the ii-5 service.
01
Business information
- Company nameSkillYah
Operating as ii-5 — Japanese speaking assessment platform - Business addressShibuya Bridge B-5
1-29-3 Higashi, Shibuya City, Tokyo
150-0011 Japan - Emailinfo@ii-5.com
- RepresentativeDavid Iwane
- Websitehttps://www.ii-5.com
02
Service details
Products and services
- ii-5 Japanese speaking proficiency test
- Online speaking assessment service for English speakers
- Digital certificate issuance
- Speaking-focused learning content
Pricing
Pricing for each test level is clearly displayed on our website. See ii-5.com for current rates. All prices include applicable taxes.
Payment methods
- Credit cards (Visa, Mastercard, American Express, JCB)
- Debit cards
- Convenience store payment (konbini)
- Other payment methods supported by Stripe
Processed by Stripe
All payments are securely processed by Stripe, Inc. ii-5 does not store payment card information.
Service delivery
- Test access is granted immediately upon payment completion
- Test results are displayed immediately after completion
- Digital certificates are issued after results are confirmed
03
Terms and conditions
Cancellation and refunds
- Due to the nature of digital services, cancellations and refunds are generally not accepted after a test has begun
- If technical issues prevent proper test completion, we will address each case individually
- For refund inquiries, please contact us at the address below
- Returns and exchanges are subject to applicable consumer protection laws
System requirements
- Internet connection required
- Device with a working microphone (PC, smartphone, or tablet)
- Supported browsers: Chrome, Firefox, Safari, or Edge (latest versions recommended)
- Recommended bandwidth: stable connection of 1 Mbps or higher
Privacy and data handling
We manage your personal information appropriately and handle it in accordance with applicable laws. For details, see our privacy policy.
04
For convenience store payment users
- Our website provides support in Japanese and English
- Support is available during business hours via email
- Konbini payment instructions are provided in Japanese at the point of payment
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Contact
Emailinfo@ii-5.com
HoursMon–Fri, 10:00–18:00 JST · Closed on weekends and holidays
ResponseWithin 2–3 business days · Urgent technical issues handled promptly