Commerce disclosure.

01

Business information

• Company nameSkillYah
  Operating as ii-5 — Japanese speaking assessment platform
• Business addressShibuya Bridge B-5
  1-29-3 Higashi, Shibuya City, Tokyo
  150-0011 Japan
• Emailinfo@ii-5.com
• RepresentativeDavid Iwane
• Websitehttps://www.ii-5.com

02

Service details

Products and services

• ii-5 Japanese speaking proficiency test
• Online speaking assessment service for English speakers
• Digital certificate issuance
• Speaking-focused learning content

Pricing

Pricing for each test level is clearly displayed on our website. See ii-5.com for current rates. All prices include applicable taxes.

Payment methods

• Credit cards (Visa, Mastercard, American Express, JCB)
• Debit cards
• Convenience store payment (konbini)
• Other payment methods supported by Stripe

Service delivery

• Test access is granted immediately upon payment completion
• Test results are displayed immediately after completion
• Digital certificates are issued after results are confirmed

03

Terms and conditions

Cancellation and refunds

• Due to the nature of digital services, cancellations and refunds are generally not accepted after a test has begun
• If technical issues prevent proper test completion, we will address each case individually
• For refund inquiries, please contact us at the address below
• Returns and exchanges are subject to applicable consumer protection laws

System requirements

• Internet connection required
• Device with a working microphone (PC, smartphone, or tablet)
• Supported browsers: Chrome, Firefox, Safari, or Edge (latest versions recommended)
• Recommended bandwidth: stable connection of 1 Mbps or higher

Privacy and data handling

We manage your personal information appropriately and handle it in accordance with applicable laws. For details, see our privacy policy.

04

For convenience store payment users

• Our website provides support in Japanese and English
• Support is available during business hours via email
• Konbini payment instructions are provided in Japanese at the point of payment

05

Contact