Privacy Policy
How we protect and handle your information
Introduction
ii5 ("we," "us," or "our") is committed to protecting your privacy when you use our English speaking proficiency testing services. This Privacy Policy explains how we collect, use, and protect your personal information.
Last Updated: 9/5/2025
Information We Collect
1. Account Information
- • Name
- • Email address
- • Authentication credentials (managed by Supabase Auth)
2. Test-Related Information
- • Voice recordings - Free tier: Completely anonymous
- • Voice recordings - Paid tier: Linked to your account
- • Test results and scores
- • Test completion dates and times
- • Selected test levels
3. Payment Information
- • Payment history
- • Subscription plan information
- • Payment processing securely handled by Stripe
4. Technical Information
- • IP address
- • Browser information
- • Device information
- • Access logs
How We Use Your Information
Primary Uses
- • Conducting and scoring tests
- • Providing test results
- • Issuing digital certificates
- • Account management
- • Customer support
Service Improvement
- • Improving test quality
- • Optimizing system performance
- • Developing new features
- • Statistical analysis (anonymized)
Legal Requirements
- • Complying with legal obligations
- • Preventing fraud
- • Maintaining security
Voice Recording Policy
Voice Recording Handling
Free Version:
Voice recordings are stored completely anonymously. We have no record of who made the recording and use them solely for AI system improvement.
Paid Version:
Voice recordings are linked to your account to provide you with accurate assessment results.
Purpose of Use
- • Improving AI grading accuracy
- • Verifying assessment quality
- • Ensuring system fairness
Data Retention
- • Free: Deleted after AI model development
- • Paid: 90 days after assessment completion
Security
All voice data is encrypted and stored in secure cloud storage. It is never shared with third parties.
Information Sharing
Basic Policy
We do not sell, rent, or share your personal information with third parties without your explicit consent.
Permitted Sharing
- • Stripe (payment processing)
- • Cloud hosting providers
- • When required by law
- • With your consent
Not Shared
- • Voice recording data
- • Detailed test results
- • Personal identifiable information
- • Information for marketing purposes
Data Security
Technical Safeguards
- • SSL/TLS encryption
- • Database encryption
- • Firewall protection
- • Regular security audits
- • Access controls
Operational Safeguards
- • Staff confidentiality agreements
- • Principle of least privilege
- • Regular backups
- • Incident response plan
- • Data retention policies
Your Rights
Access Rights
- • Request access to personal information
- • View test results
- • Access account information
Correction & Deletion
- • Request correction of personal information
- • Delete your account
- • Request data deletion
Data Portability
- • Download test results
- • Export certificates
- • Retrieve account data
Right to Object
- • Object to data processing
- • Opt-out of marketing
- • Object to automated processing
Data Retention
| Data Type | Retention Period |
|---|---|
| Voice Recordings (Free) | Until AI development complete |
| Voice Recordings (Paid) | 90 days |
| Test Results | While account is active |
| Account Information | Until account deletion |
| Payment Information | As required by law (7 years) |
Contact Us
If you have any questions or requests regarding privacy, please contact us:
Email: info@skillyah.com
Business Hours: Monday to Friday 10:00 AM - 6:00 PM (JST)
We will respond to privacy-related inquiries within 5 business days
Changes to This Policy
We may update this Privacy Policy to reflect changes in legal requirements or service improvements. We will notify you of significant changes via email or website notice.
Continued Consent: Your continued use of our services after changes constitutes acceptance of the updated Privacy Policy.
Last Updated: 9/5/2025