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Privacy policy.

How ii-5 collects, uses, and protects your information when you take a Japanese speaking assessment with us.

Last updated · April 26, 2026

Contents

  • Introduction
  • What we collect
  • How we use it
  • Voice recordings
  • Sharing
  • Security
  • Your rights
  • Retention
  • Contact
  • Changes

01

Introduction

ii-5 (“we,” “us,” or “our”) is committed to protecting your privacy when you use our Japanese speaking proficiency assessment for English speakers. This policy explains what we collect, how we use it, and the controls you have.

02

What we collect

Account information

  • Name
  • Email address
  • Authentication credentials, managed by Supabase Auth

Test-related information

  • Voice recordings — free tier: completely anonymous
  • Voice recordings — paid tier: linked to your account
  • Test results and scores
  • Test completion dates and times
  • Selected test levels (ii1 through ii5)

Payment information

  • Payment history
  • Subscription plan information
  • Payment processing securely handled by Stripe

Technical information

  • IP address
  • Browser and device information
  • Access logs

03

How we use your information

Primary uses

  • Conducting and scoring tests
  • Providing test results and per-construct profiles
  • Issuing digital certificates
  • Account management and customer support

Service improvement

  • Improving grading quality and calibration
  • Optimizing system performance
  • Developing new features
  • Statistical analysis on anonymized data

Legal requirements

  • Complying with legal obligations
  • Preventing fraud and maintaining security

04

Voice recordings

Speaking is the heart of ii-5, so our handling of voice data is the most sensitive part of this policy. Read this section carefully.

Free tier

Voice recordings are stored anonymously. We have no record of who made the recording and use them solely for AI grading calibration.

Paid tier

Voice recordings are linked to your account so we can return accurate assessment results and human-reviewed grading.

Purpose of use

  • Improving grading accuracy
  • Verifying assessment quality
  • Ensuring scoring fairness across speakers

Retention and security

  • Free tier: deleted after model calibration cycles
  • Paid tier: 90 days after assessment completion
  • All voice data is encrypted in transit and at rest
  • Never shared with third parties for any purpose

05

Information sharing

We do not sell, rent, or share your personal information with third parties without your explicit consent.

Permitted sharing

  • Stripe, for payment processing
  • Cloud hosting providers
  • When required by law
  • With your explicit consent

Never shared

  • Voice recording data
  • Detailed test results
  • Personally identifiable information
  • Anything for marketing purposes

06

Data security

Technical safeguards

  • SSL/TLS encryption
  • Database encryption at rest
  • Firewall protection
  • Regular security audits
  • Strict access controls

Operational safeguards

  • Staff confidentiality agreements
  • Principle of least privilege
  • Regular backups
  • Incident response plan
  • Documented retention policies

07

Your rights

Access

  • Request access to your personal information
  • View test results
  • Access account information

Correction and deletion

  • Request correction of personal information
  • Delete your account
  • Request data deletion

Portability

  • Download test results
  • Export certificates
  • Retrieve account data

Objection

  • Object to data processing
  • Opt out of marketing
  • Object to fully automated processing

08

Data retention

Data typeRetention period
Voice recordings (free tier)Until calibration cycle complete
Voice recordings (paid tier)90 days after assessment
Test resultsWhile account is active
Account informationUntil account deletion
Payment informationAs required by law (7 years)

09

Contact us

If you have questions or requests regarding privacy, reach out:

Emailinfo@ii-5.com
HoursMon–Fri, 10:00–18:00 JST
ResponseWithin 5 business days for privacy inquiries

10

Changes to this policy

We may update this policy to reflect changes in legal requirements or service improvements. We’ll notify you of significant changes via email or a notice on the site.

Continued consent

Your continued use of ii-5 after changes are posted constitutes acceptance of the updated policy. See also our terms of service.

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